개인정보 처리방침

[TEENY STUDIO INC. Terms of Service]

Game Service

Article 1 (Purpose)

The purpose of these Terms of Service is to define the rights, obligations, and responsibilities between TEENY STUDIO INC. Co., Ltd. (hereinafter referred to as the “Company”) and the Members, as well as other necessary matters, in relation to the use of the game and related services provided by the Company.

Article 2 (Definitions of Terms)

① The definitions of the terminology used in these Terms of Service are as follows:

1. "Company" refers to the service provider that offers services through online or mobile devices.

2. "Member" refers to a person who has entered into a service usage agreement in accordance with these Terms and uses the services provided by the Company.

3. "Temporary Member" refers to a person who provides only partial information and uses only a portion of the services provided by the Company.

4. "Game Service" refers to the games and all related services provided by the Company to Members.

5. "Mobile Device" refers to a device capable of downloading or installing and using content, such as mobile phones, smartphones, personal digital assistants (PDAs), tablets,

and similar devices.

6. "Mobile Game Service" refers to the games and all related services provided by the Company to Members via mobile devices.

7. "Game World" refers to a variable virtual world implemented with gaming characteristics through the Game Service, in which multiple Members can engage in entertainment or, in connection with entertainment, engage in leisure, social interaction, and information exchange in accordance with certain rules (hereinafter referred to as "Game Rules").

8. "Account (ID)" refers to a combination of letters, numbers, or special characters determined by the Member and assigned by the Company for the purpose of identifying the Member and enabling the use of the Game Service.

9. "Account Information" refers to the collective information provided by the Member to the Company, including the Member’s number, external account information, device information, nickname, profile picture, friend list, game usage information (such as character data, items, level), and payment information for service usage.

10. "Character" refers to game data selected and controlled by the Member within the Game World according to the method provided by the Company for the purpose of using the Game Service.

11. "Password" refers to a combination of letters, numbers, or special characters selected and kept confidential by the Member to verify their identity as the rightful user of their assigned account and to protect their personal information and rights.

12. "Content" refers to all paid or free digital materials produced by the Company in relation to the provision of services for use on mobile devices (including games and network services, applications, game currency, game items, etc.).

13. "Open Market" refers to the e-commerce environment built to allow installation and payment for game content on mobile devices.

14. "Application" refers to any program downloaded or installed via a mobile device to use the services provided by the Company.

15. "Post" refers to all information in the form of text, documents, images, audio, video, or any combination thereof posted by a Member while using the services.

16. "Membership Withdrawal" refers to the act of a Member terminating the service usage agreement with the Company for the Game Service and related services.

② Definitions of terminology used in these Terms of Service, except for those defined in Paragraph 1 of this Article, shall follow relevant laws and service-specific policies. Any terms not defined therein shall be interpreted according to general commercial practices.

Article 3 (Provision of Company Information, etc.)

The Company shall display the following items within the Game Service in a manner easily accessible to Members. However, Items 6 through 8 may be made available via a linked screen.

1. Name of the company and representative

2. Business office address (including the address where Member complaints can be handled)

3. Telephone number and email address

4. Business registration number

5. Mail-order business registration number

6. Privacy Policy

7. Terms of Service

8. Information on probability-based items that must be disclosed in accordance with the Game Industry Promotion Act and other relevant laws and regulations

Article 4 (Effect and Amendment of the Terms and Conditions)

① The Company shall post the contents of these Terms in the Game Service, on a linked screen, or on the Game Service homepage (www.Teeny Studio Inc..net) in a way that allows Members to easily understand them.

② The Company shall take measures to ensure that Members can make inquiries and receive responses regarding the contents of these Terms.

③ The Company shall write these Terms in a manner that is easy to understand for those who wish to use the Game Service (hereinafter referred to as "Users"), and prior to obtaining their consent to the Terms, shall emphasize important clauses, such as

subscription cancellation, erroneous payment refunds, contract cancellation or termination, disclaimers, and compensation for damages to Members, using bold text, separate linked screens, or popup windows, and obtain the User’s agreement.

④ The Company may amend these Terms to the extent that such amendments do not violate relevant laws including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act.

⑤ When the Company revises these Terms, it shall specify the effective date, the details of the amendment, and the reasons for the amendment, and shall notify Members by posting the revised Terms within the Game Service or on a linked screen starting at least 7 days before the effective date and until a considerable period after the effective date. However, if the amendments are unfavorable to Members or involve significant changes, the Company shall notify Members at least 30 days before the effective date in the same manner as above, and also notify them in accordance with Article 30, Paragraph 1. In such cases, the Company shall clearly present both the previous and revised versions of the Terms in a way that makes them easy for Members to understand.

⑥ When the Company revises these Terms, it shall confirm Members’ consent to the application of the revised Terms after the announcement. When providing the notice or announcement under Paragraph 5, the Company shall also notify Members that if they do not explicitly express their consent or refusal to the revised Terms, it may be deemed as consent. If a Member does not express refusal by the effective date of the revised Terms, they shall be deemed to have agreed.

⑦ If a Member does not agree to the application of the revised Terms, either the Company or the Member may terminate the Game Service usage agreement.

Article 5 (Governing Rules Outside the Terms)

Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Content Industry Promotion Act, other relevant laws, or general commercial practices.

Article 6 (Operating Policy)

① Matters necessary for the application of these Terms and matters delegated by these Terms with a specifically defined scope may be set forth in the Game Service Operating Policy (hereinafter referred to as the "Operating Policy").

② The Company shall post the contents of the Operating Policy within the Game Service or on a linked screen so that Members can be informed.

③ When amending the Operating Policy, the procedures set forth in Article 4, Paragraph 5 shall apply. However, if the amendment falls under any of the following cases, prior notice may be given in the manner described in Paragraph 2:

1. When amending matters specifically delegated with a defined scope under the Terms. 2. When amending matters unrelated to the rights and obligations of Members. 3. When the contents of the Operating Policy are not fundamentally different from what is stipulated in the Terms and the amendment falls within a scope reasonably predictable by Members.

Article 7 (Conclusion and Application of the Service Usage Agreement)

① A Service Usage Agreement is concluded when a person who wishes to use the Game Service provided by the Company submits an application through the application form provided on the initial game screen or the Game Service homepage (www.Teeny Studio Inc..net), and the Company accepts such application.

② The User shall provide all information required by the Company when applying for use.

③ The User must provide their actual personal information in accordance with relevant laws when applying under Paragraph 1. If the User provides false information such as a fake name or identification details, or uses another person’s name, the User cannot claim any rights under these Terms, and the Company may cancel or terminate the Service Usage Agreement without refund.

④ The Company may set different limits on the scope of service usage, usage time, etc., for Members in accordance with Company policy and relevant laws. The Company may also request additional information if necessary for the provision of optional services or for adjusting the scope of services.

⑤ If a minor (a person under the age of 19, except those who have reached January 1 of the year in which they turn 19) applies for use, they must obtain the consent of their legal guardian, and the specific consent procedures shall follow the methods provided by the Company in accordance with the Game Industry Promotion Act, its Enforcement Decree, and other relevant laws.

⑥ The Company shall approve the application for use if the User has provided accurate and actual information required by the Company, unless there are significant reasons not to.

⑦ The Company may refuse to accept an application for use or may cancel its acceptance afterward if the application falls under any of the following cases:

1. When the application for use violates Article 7.

2. When a minor (as defined in Article 7, Paragraph 5) has not obtained the consent of their legal guardian or when such consent cannot be verified.

3. When the applicant has a record of service restriction within the past three months.

4. When the applicant had their contract terminated pursuant to Article 27, Paragraph 2 and applies for use.

5. When the applicant already holds 10 or more accounts (including accounts with service restrictions under Article 27, Paragraph 3).

6. When the service is accessed from a country where the Company does not provide the service, through abnormal or bypass methods.

7. When the application is made for the purpose of engaging in acts prohibited by the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, or other relevant laws.

8. When the Game Service is to be used for improper purposes or for profit-making.

9. When the application falls under any other reason equivalent to the above, and acceptance is deemed inappropriate.

⑧ The Company may withhold acceptance of an application until the cause is resolved if any of the following apply:

1. When the Company’s facilities lack capacity or there is a technical failure.

2. When there is a disruption in the Service or in the payment methods for Service usage fees.

3. When there is another reason equivalent to the above that makes it difficult to accept the application for use.

Article 8 (Member Account (ID) and Password)

① For the protection of Member information and for convenience in service usage guidance, the Company shall assign an account consisting of a combination of letters, numbers, or special characters selected by the Member.

② The Company shall use account information to perform various member management tasks, such as verifying the Member’s eligibility to use the Service.

③ Members must manage their account information with the duty of care of a good manager. The Member shall be responsible for any damages arising from neglecting the management of their account information or allowing third parties to use it.

④ The Member is responsible for managing their password, and may change it at any time for security reasons or otherwise if desired.

⑤ Members must change their password regularly.

Article 9 (Provision and Modification of Member Information)

① When a Member is required to provide information to the Company under these Terms, they must provide truthful information, and any disadvantages arising from the provision of false information shall not be protected.

② Members may view and edit their personal information at any time through the personal information management screen. However, certain information necessary for service management may be restricted from modification.

③ If the information provided to the Company by the Member changes, the Member shall update it online or notify the Company of the changes through other means.

④ The Company shall not be responsible for any disadvantages arising from the Member’s failure to notify the Company of such changes under Paragraph 3.

Article 10 (Protection and Use of Personal Information)

① The Company shall make efforts to protect Members’ personal information, including account information, in accordance with relevant laws. The protection and use of personal information shall be governed by applicable laws and the Company’s separately notified Privacy Policy.

② The Company’s Privacy Policy does not apply to services provided by third parties that are merely linked on the homepage or on websites specific to each Game Service, excluding individual services provided as part of the Service.

③ Members must faithfully manage their personal information for the use of the Game Service and must update it when any changes occur. Any damages caused by delays or omissions in updating personal information shall be the responsibility of the Member. The Company shall not be held liable for any exposure of account information or other information due to the Member’s own fault.

Article 11 (Obligations of the Company)

① The Company shall faithfully exercise rights and perform obligations in good faith in accordance with relevant laws and these Terms.

② The Company shall establish a security system to protect Members’ personal information (including credit information) so that Members can use the Service safely, and shall disclose and comply with its Privacy Policy. Except as provided in these Terms and the Privacy Policy, the Company shall not disclose or provide Members’ personal information to third parties.

③ For the continuous and stable provision of the Service, if facilities fail or data is lost or damaged during service improvement, the Company shall make its best efforts to repair or restore them without delay, unless such a failure or defect is caused by unavoidable reasons such as natural disasters, emergencies, or issues that cannot be resolved with current technology.

Article 12 (Obligations of Members)

① In relation to the use of the services provided by the Company, Members shall not engage in any of the following acts:

1. Using another person’s information or providing false information when applying for use or changing Member information.

2. Disposing of (transfer, sale, etc.) or gifting game data (accounts, characters, game items, etc.) for consideration, or using it as an object of rights (collateral, lease, etc.) through services not provided by the Company or by abnormal methods.

3. Impersonating Company employees, operators, or other related persons.

4. Altering information posted by the Company.

5. Purchasing paid content by stealing another person’s credit card, wired/wireless phone, or bank account, or improperly using another Member’s ID and password, or otherwise misappropriating another person’s information (including personal and payment information).

6. Collecting, storing, posting, or distributing another Member’s personal information without authorization.

7. Creating, distributing, using, or advertising computer programs, devices, or equipment not provided or approved by the Company.

8. Intentionally transmitting, posting, distributing, or using information (computer programs) prohibited by law, viruses, computer codes, files, or programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment.

9. Without special rights granted by the Company, modifying the Game Service; adding or inserting other programs into the Game Service; hacking or reverse engineering the server; leaking or altering source code or data; building a separate server; or arbitrarily altering or misappropriating part of the website.

10. Using the Service in a manner involving gambling, or in other unhealthy ways.

11. Using the Game Service for purposes other than its original intent, such as profit making, business, advertising, promotion, political activity, or electioneering, without the

Company’s consent.

12. Unauthorized reproduction, distribution, or facilitation of information obtained through the Company’s Service, using it for commercial purposes, or exploiting known or unknown bugs to use the Service.

13. Deceiving others for personal gain, or causing harm to others in connection with the use of the Company’s Service.

14. Infringing upon the intellectual property rights or portrait rights of the Company or others, defaming others, or causing damage to others.

15. Inducing or advertising any of the acts listed in Items 1 through 14.

16. Engaging in acts that violate relevant laws, public morals, or other generally accepted social norms.

② Members have the obligation to check and comply with the provisions of these Terms, the user guides, the precautions announced in relation to the Game Service, and matters notified by the Company.

③ Members are responsible for managing their accounts, PCs, and mobile devices. The Company shall not be liable for any damages arising from poor management of accounts, PCs, mobile devices, or various authentication methods, or from allowing others to use them.

④ Members must set up and manage security measures such as payment password functions to prevent unauthorized payments. The Company shall not be liable for damages arising from a Member’s negligence in this regard.

⑤ The Company may stipulate the specific details of the acts described in Paragraphs 1 and 2 and the following subparagraphs in the Operating Policy, and Members must comply with them.

1. Member account names, character names, guild names, and other names used in the game.

2. Chat content and methods.

3. Use of bulletin boards and methods of service use.

4. Restrictions on gameplay methods.

5. Other matters deemed necessary by the Company for the operation of the Game Service, within the scope that does not infringe upon the essential rights of Members to use the Game Service.

Article 13 (Provision and Suspension of Services)

① The Company shall make the Service available immediately to Members who have completed the Service Usage Agreement in accordance with Article 7. However, for certain services, the Company may commence service from a designated date as needed.

② When providing the Game Service to Members, the Company may also provide additional services along with those stipulated in these Terms.

③ The Company may classify Members by rank and differentiate usage in terms of service hours, number of uses, scope of services provided, and so on. Temporary Members (guests) may be restricted from using certain services.

④ The Company shall provide the Game Service during the hours determined by its business policy. The Company shall inform Members of the Game Service hours through appropriate methods on the initial game screen or the Game Service homepage

(www.Teeny Studio Inc..net).

⑤ Notwithstanding Paragraph 4, the Company may suspend the Game Service for a certain period of time in the following cases. In such cases, the Company shall announce the reason and duration of the suspension on the initial screen of the game application or in the Game Service announcements. However, if prior notice cannot be given due to unavoidable circumstances, the Company may provide notice afterward.

1. When it is necessary for maintenance, replacement, or regular inspection of computers or other information and communication facilities, or for modifications to the game content or the Game Service.

2. When necessary to respond to electronic intrusion incidents such as hacking, communication accidents, abnormal game usage behavior by Members, or unforeseen instability of the Game Service.

3. When the provision of the Game Service at certain times or in certain ways is prohibited by relevant laws.

4. When normal provision of the Game Service is impossible due to natural disasters, emergencies, power outages, service facility failures, or excessive use of the Service.

⑥ In the cases of Items 3 and 4 of Paragraph 5, the Company may suspend the entire Game Service if necessary for technical or operational reasons. In such cases, the Company shall announce this in advance on the homepage and may suspend the provision of the Game Service. If advance notice cannot be given due to unavoidable circumstances, notice may be given afterward.

⑦ If it becomes difficult to continue the Game Service due to significant managerial reasons, such as business closure resulting from transfer, division, or merger, expiration of the game provision contract, or significant deterioration of profitability of the Game Service, the Company may suspend the entire Service if necessary for technical or operational reasons. In such cases, the Company shall notify Members of the suspension date, the reason for suspension, and the compensation conditions through the initial game screen or a linked screen at least 30 days before the suspension date, and also notify Members in accordance with Article 30, Paragraph 1.

⑧ If the Company terminates the Game Service pursuant to Paragraphs 6 and 7, Members may not claim damages for free services, paid services with no remaining usage period, continuous paid use contracts, or time-limited paid items. Paid items without a usage period shall be deemed usable until the termination date of the Service.

⑨ In the case of Paragraph 7, the Company shall provide refunds for unused paid items or unused portions of paid items in accordance with the Guidelines on the Protection of Content Users.

⑩ In the cases of Paragraphs 6 and 7, after the suspension of the Service, the Company shall designate a period of at least 30 days and during that period establish and operate dedicated channels or other customer response means to carry out the damage compensation or refund procedures set forth in Paragraphs 8 and 9.

⑪ In the case of services downloaded and installed as applications or used through networks, they shall be provided in accordance with the characteristics of the mobile device or the mobile carrier. If the mobile device is changed, the number is changed, or the service is used through overseas roaming, some or all of the content may not be available, and in such cases the Company shall not be held responsible.

Article 14 (Modification of Services)

① Members may use the Game Service provided by the Company in accordance with these Terms, the Operating Policy, and the Game Rules established by the Company.

② The Game World provided to Members through the Game Service is a virtual world created by the Company, and the Company has comprehensive authority over the production, modification, maintenance, and repair of the game content.

③ The Company shall take necessary measures to protect the Game World from the real world and to maintain order and gameplay within the Game World.

④ For the smooth provision of the Game Service, the Company may modify the Service if necessary for operational or technical reasons, and shall notify Members of the details within the Game Service prior to the modification. However, in cases where modifications are unavoidably necessary, such as bug fixes, error corrections, urgent updates, modifications not considered significant, server equipment failures, or urgent security issues, notice may be given afterward.

Article 15 (Collection of Information)

① The Company may store and retain all communications made between Members within the Game Service, such as chats or in-game letters. This information shall be retained only by the Company. The Company may access this information solely for purposes such as dispute resolution between Members, handling complaints, maintaining order in the game, or improving the Game Service. A third party may access this information only if authorized under relevant laws.

② If the Company or a third party accesses chat information pursuant to Paragraph 1, the Company shall notify the Member of the reason and scope of access in accordance with relevant laws. However, in cases where access is required for investigating, handling, or verifying prohibited acts under Article 12, Paragraph 1, or for remedying damages caused by such acts, the Company may provide notification afterward.

③ For the smooth and stable operation of the Service and to improve service quality, the Company may collect and use information on Member PCs and other device settings and specifications, information on running programs, and information about Members’ mobile devices (settings, specifications, operating system, version, etc.).

④ For purposes such as service improvement and introducing services to Members, the Company may request additional information from Members. Members may either consent to or refuse such requests, and when making such requests the Company shall inform Members that they have the right to refuse.

Article 16 (Provision of Advertisements)

① The Company may post advertisements within the Game Service in relation to the operation of the Service. Additionally, the Company may send advertising information via email, text messaging services (LMS/SMS), push notifications, or other methods to Members who have consented to receive such information. In this case, Members may refuse to receive such information at any time, and the Company shall not send advertising information to Members who have refused.

② Through banners or links included in the services provided by the Company, Members may be connected to advertisements or services provided by third parties.

③ If connected to advertisements or services provided by third parties pursuant to Paragraph 2, such services are not within the scope of the Company’s services. Therefore, the Company does not guarantee their reliability or stability and is not responsible for any damages incurred by Members as a result. However, this shall not apply if the Company has through intentional or gross negligence facilitated the occurrence of such damages or failed to take measures to prevent them.

Article 17 (Ownership of Copyrights and Other Rights)

① Copyrights and other intellectual property rights to content created by the Company within the Game Service belong to the Company. The Company only grants Members the right to use such content in connection with the Game Service under conditions determined by the Company.

② Members shall not, without prior consent from the Company or the provider, use information obtained through the Game Service, in which intellectual property rights belong to the Company or the provider, in the following ways or allow third parties to do so.

1. Use for profit through reproduction, transmission, publication, distribution, broadcasting, preparation of derivative works, or any other method.

2. Use for purposes prohibited by these Terms or Company policies.

③ Members grant the Company the right to use communications, images, sounds, and all materials and information (hereinafter referred to as “User Content”) that are displayed in the game or uploaded or transmitted by Members or other users through the game client or Game Service, under the following methods and conditions.

1. To use, modify, change formats, and otherwise transform such User Content (including disclosure, reproduction, performance, transmission, distribution, broadcasting, creation of derivative works, and any other form of use, without limitation in terms of period or region).

2. The Company shall not sell, lease, or transfer User Content for commercial purposes without the prior consent of the User who created the User Content.

④ For User Content that is not displayed within the game and is not integrated with the Game Service (for example, posts on general bulletin boards), the Company shall not use such content without the Member’s explicit consent, and Members may delete such User Content at any time.

⑤ If the Company determines that posts or content registered or posted by a Member within the Game Service constitute prohibited acts as set forth in Article 12, the Company may delete, move, or refuse to register them without prior notice.

⑥ If a Member’s legal rights or interests are infringed by information posted on a bulletin board operated by the Company, the Member may request the Company to delete such information or post a rebuttal. In such cases, the Company shall promptly take the necessary measures and notify the applicant.

⑦ This Article shall remain valid while the Company operates the Game Service and shall continue to apply even after a Member’s withdrawal.

Article 18 (Purchased Products)

① Paid content purchased by Members within the Game Service may only be used on the mobile device on which the relevant application has been downloaded or installed.

④ The usage period of paid services purchased by Members shall follow the period specified at the time of purchase. However, if a separate usage period is specified at the time of purchase of the paid service, that period shall apply. In cases where the Service is suspended pursuant to Article 13, Paragraph 7, the usage period of paid content without a defined period shall be deemed to last until the suspension date of the Service as announced in the suspension notice.

Article 19 (Restrictions on Member Use of Services)

① The Company may restrict a Member’s use of the Game Service according to the following categories. The specific reasons for Member violations that lead to restrictions shall be determined in the Operating Policy of each game pursuant to Article 21.

1. Restriction of certain character rights: restriction of certain rights, such as chat, of a Member’s character for a certain period of time.

2. Restriction on character use: restriction on the use of a Member’s character for a certain period of time or permanently.

3. Restriction of certain account rights: restriction of certain account rights, such as posting on bulletin boards, for a certain period of time.

4. Restriction on account use: restriction on the use of a Member’s account for a certain period of time or permanently.

5. Restriction on Member use: restriction on a Member’s use of the Game Service for a certain period of time or permanently.

② If the Company’s restriction of use is justified, the Company shall not compensate for any damages suffered by the Member as a result of the restriction.

③ Even if another person uses a Member’s account (ID) in violation of these Terms or the Operating Policy, the Member’s own use of the Game Service may be restricted according to the standards in Paragraph 1.

④ For service improvement and the protection of Member information, the Company may delete game information such as characters from accounts that have not used the Game Service for a certain period of time as separately notified in the Operating Policy. However, the Company shall notify the Member of such deletion at least 30 days in advance.

Article 20 (Restriction of Use as a Temporary Measure)

① The Company may suspend a Member’s account until the investigation of the following issues is completed:

1. When a legitimate report has been received that the account has been hacked or stolen.

2. When the Member is reasonably suspected of being an illegal program user, operating a workshop, or engaging in other unlawful acts.

3. When there are other reasons equivalent to the above that require temporary action on the account.

② In the case of Paragraph 1, after the investigation is completed, the Company shall extend the Member’s Game Service usage period by the length of the suspension or compensate with equivalent paid services or cash, in proportion to the Game Service usage fees paid by the Member. However, this shall not apply if the Member is found to have engaged in unlawful acts as described in Paragraph 1.

Article 21 (Grounds and Procedures for Restricting Use)

① The Company shall determine the specific grounds and procedures for restrictions on use in the Operating Policy, taking into account the nature, severity, frequency, and consequences of the violation.

② When the Company imposes a restriction on use as provided in Article 19, Paragraph 1, it shall notify the Member in advance of the following matters. However, if urgent action is required, the Company may notify afterward.

1. The reason for the restriction on use.

2. The type and duration of the restriction on use.

3. The method for filing an objection to the restriction on use.

Article 22 (Procedure for Filing an Objection to Restriction on Use)

① If a Member wishes to contest the Company’s restriction on use, the Member must submit a written objection stating the reasons for the contest within 15 days from the date of receiving notice of the restriction. The objection may be submitted in writing, by email, or by an equivalent method.

② The Company shall respond to the reasons for objection within 15 days from the date of receiving the objection by writing, email, phone, in-game consultation, or an equivalent method. However, if it is difficult to respond within this period, the Company shall notify the Member of the reason and the expected processing schedule.

③ If the Member’s objection is found to be valid, the Company shall take appropriate measures accordingly.

Article 23 (Payment for Mobile Games)

① The imposition and payment of purchase prices for content shall, in principle, follow the policies or methods determined by the mobile carrier, open market operator, or similar parties. In addition, limits for each payment method may be granted or adjusted in accordance with the policies of the Company, the mobile carrier, the open market operator, or government guidelines.

② If the purchase price for content is paid in foreign currency, the actual billed amount may differ from the price displayed in the service store due to exchange rates, fees, and other factors.

Article 24 (Withdrawal of Subscription, etc.)

① A Member who has entered into a contract with the Company for the use of paid services may withdraw from the subscription within 7 days of the purchase contract date or the date the paid Game Service becomes available, without incurring any separate fees or penalties.

② Members may not withdraw from the subscription under Paragraph 1 against the Company’s will in the following cases:

1. When goods, etc., are lost or damaged due to reasons attributable to the Member.

2. When the Member has used or partially consumed the goods.

a. Paid content that is used or applied immediately upon purchase.

b. Content with additional benefits or bundled sales content where the additional

benefits have been used or a portion of the content has been used.

c. When the act of opening is deemed to constitute use, or when the utility of the

content is determined upon opening, and such opening has occurred.

3. When the provision of content has already commenced. However, in the case of contracts consisting of divisible content, this shall not apply to portions of the content that have not yet been provided.

③ For goods, etc., for which subscription withdrawal is not possible under Items 2 and 3 of Paragraph 2, the Company shall clearly indicate this in a place easily accessible to the Member or take measures such as providing trial products, so that the Member’s exercise of the right of withdrawal is not hindered. If the Company fails to take such measures, then notwithstanding the restrictions on withdrawal of subscription in Items 2 and 3 of Paragraph 2, the Member may still withdraw from the subscription.

④ Notwithstanding Paragraphs 1 through 3, if the paid service differs from what was displayed or advertised or is performed differently from the contract, the Member may withdraw from the subscription within 3 months from the purchase date or the date the paid service became available, or within 30 days from the date the Member became aware or could have become aware of such fact.

⑤ Members may withdraw from a subscription verbally or in writing (including electronic documents).

⑥ When a Member withdraws from a mobile game-related subscription, the Company shall verify the purchase history through the platform operator or open market operator. The Company may also contact the Member using the information provided by the Member in order to confirm the legitimate reason for withdrawal and may request additional evidence.

⑦ When a minor Member enters into a paid Game Service contract requiring payment, the Company shall inform them that the contract may be canceled by the minor or their legal representative if there is no consent from the legal representative. If a minor enters into the contract without such consent, the minor or the legal representative may cancel the contract with the Company. However, if the minor entered into the contract with property that the legal representative allowed them to dispose of within a defined scope, or if the minor deceived the Company into believing that they were of legal age or had obtained the consent of their legal representative, the contract may not be canceled.

⑧ Whether a party to the Game Service usage contract is a minor shall be determined based on factors such as the device used for payment, the information of the person executing the payment, and the name of the holder of the payment method. The Company may also request submission of documents proving that the person is a minor and that they are a legal representative in order to verify the legitimacy of the cancellation.

Article 25 (Refund of Erroneous Payments)

① If an erroneous payment occurs, the Company shall refund the full amount of the erroneous payment using the same method as the original payment. However, if a refund through the same method is not possible, the Company shall notify the Member in advance.

② If the erroneous payment is due to reasons attributable to the Company, the Company shall refund the full amount regardless of contract costs, fees, or other expenses. However, if the erroneous payment is due to reasons attributable to the Member, the Member shall bear the costs incurred by the Company in refunding the erroneous payment within a reasonable range.

③ If the Company refuses to refund an erroneous payment claimed by a Member, the Company bears the burden of proving that the payment was duly charged.

④ In the case of mobile games, refunds shall be processed according to the refund policies of each open market operator or the Company, depending on the type of operating system of the mobile device used for the Service.

⑤ To process refunds of erroneous payments, the Company may contact the Member using the information provided by the Member and may request the provision of necessary information.

⑥ The Company shall process refunds of erroneous payments in accordance with the Guidelines on the Protection of Content Users.

Article 26 (Termination and Cancellation by Member)

① A Member may terminate the Game Service Usage Agreement (hereinafter referred to as "Membership Withdrawal"). When a Member applies for Membership Withdrawal, the Company may verify the Member’s identity, and if confirmed, shall take action in accordance with the Member’s request. The handling of personal information upon Membership Withdrawal shall follow the Company’s Privacy Policy.

② If a Member wishes to withdraw, they may do so through the customer center or by following the Membership Withdrawal procedure within the Service.

Article 27 (Termination and Cancellation by the Company)

① If a Member violates the obligations set forth in these Terms, the Company may terminate the contract after prior notice to the Member. However, if the Member violates applicable laws or causes damage to the Company through willful misconduct or gross negligence, the Company may terminate the Service Usage Agreement without prior notice.

② To protect personal information and prevent account theft, the Company may destroy the personal information of accounts (IDs) that have not used the Service for one year from the date of last use and terminate the Service Usage Agreement, or it may separate such account information from other users’ personal information for separate storage and management while restricting Service use.

③ If the Member does not apply to resume use of the Service within two years after the Service restriction under Paragraph 2, the Company may terminate the Service Usage Agreement for the relevant account (ID) and delete related information.

④ When the Company terminates a Service Usage Agreement, it shall notify the Member of the following matters in writing, by email, or by an equivalent method.

1. Reason for termination

2. Date of termination

⑤ In the case of the exception in Paragraph 1, the Member shall lose the right to use paid services and may not claim refunds or damages resulting therefrom.

Article 28 (Compensation for Damages)

① If the Company causes damage to a Member through willful misconduct or gross negligence, it shall be liable to compensate for such damage.

② Matters concerning the standards, scope, methods, and procedures for compensating embers for damages caused by defects in paid services shall be handled in accordance

with the Guidelines on the Protection of Content Users. However, if compensation for damages is separately stipulated at the time of purchase of paid services or in these Terms, such stipulation shall apply.

③ If paid services purchased by a Member from the Company are lost due to reasons attributable to the Company, the Company shall restore them to their original state prior to the loss. If restoration is impossible or impractical, the Company shall provide paid services of the same or similar value. However, if the provision of paid services of the same or similar value is impossible or impractical, the Company shall refund the purchase price of the paid services.

④ If a Member violates these Terms and causes damage to the Company, the Member shall be liable to compensate the Company for such damage.

⑤ If a Member violates Article 12, Paragraph 1, Item 7, the amount of compensation for damages under Paragraph 4 shall be equal to the remaining value of the game access products purchased by the Member and the unused paid items. In this case, the Member shall lose the right to use such game access products and paid items, and the Company may offset its claim for damages against the Member’s claim for a refund of the remaining value.

Article 29 (Disclaimer of Company Liability)

① The Company shall not be liable if the Service cannot be provided due to war, incidents, natural disasters, emergencies, technical defects that cannot be resolved with current technology, or other events beyond the Company’s control.

② The Company shall not be liable for suspension of the Game Service, service interruptions, or termination of the Service Usage Agreement due to reasons attributable to the Member.

③ The Company shall not be liable for damages to Members arising from the suspension or improper provision of telecommunications services by a telecommunications carrier, unless caused by the Company’s willful misconduct or gross negligence.

④ The Company shall not be liable for damages caused by suspension or interruptions of the Game Service due to unavoidable reasons such as maintenance, replacement, regular inspection, or construction of facilities for the Game Service, unless caused by the Company’s willful misconduct or gross negligence.

⑤ The Company shall not be liable for any problems arising from the Member’s computer environment or from the network environment, unless caused by the Company’s willful misconduct or gross negligence.

⑥ The Company shall not be liable for the reliability, accuracy, or other aspects of information, materials, or facts posted or transmitted within the Game Service or on the website by Members or third parties, unless caused by the Company’s willful misconduct or gross negligence.

⑦ The Company is not obligated to intervene in disputes between Members or between Members and third parties arising from the Game Service and is not liable for damages resulting from such disputes.

⑧ In the case of free services among the Game Services provided by the Company, the Company shall not be liable for damages unless caused by the Company’s willful misconduct or gross negligence.

⑨ Some of the Game Services may be provided through game services supplied by other businesses, and the Company shall not be liable for damages arising from such third-party services unless caused by the Company’s willful misconduct or gross negligence.

⑩ The Company shall not be liable if Members fail to obtain or lose expected results such as characters, experience points, or items while using the Game Service, and shall not be liable for damages arising from Members’ selection or use of the Game Service, unless caused by the Company’s willful misconduct or gross negligence.

⑪ The Company shall not be liable for losses of Members’ in-game assets (game money), ranks, or skill points, unless caused by the Company’s willful misconduct or gross negligence.

⑫ The Company shall not be liable for damages resulting from errors in a Member’s computer, or from the inaccurate entry or omission of personal information or email addresses, unless caused by the Company’s willful misconduct or gross negligence.

⑬ The Company may restrict the use of the Game Service or limit service hours for Members in accordance with relevant laws or government policies and shall not be liable for any matters related to the use of the Game Service arising from such restrictions.

⑭ The Company shall not be liable for damages related to game use or third-party payments caused by a Member’s negligent management of passwords or authentication methods, or by failure to exercise sufficient care to prevent theft, forgery, or alteration, unless caused by the Company’s willful misconduct or gross negligence.

⑮ If a Member is unable to use all or part of the content due to changes in mobile devices, changes in mobile device numbers, changes in operating system (OS) versions, overseas roaming, or changes in telecommunications carriers, the Company shall not be liable. However, this shall not apply if caused by the Company’s willful misconduct or gross negligence.

⑯ The Company shall not be liable if a Member deletes content or account information provided by the Company. However, this shall not apply if caused by the Company’s willful misconduct or gross negligence.

⑰ The Company shall not be liable for damages arising from the use of the Service by temporary members (guests). However, this shall not apply if caused by the Company’s willful misconduct or gross negligence.

Article 30 (Notice to Members)

① When the Company gives notice to a Member, it may do so via the Member’s email address, electronic memos, in-game messages within the Game Service, text messages (LMS/SMS), or similar methods.

② When giving notice to all Members, the Company may substitute the notice under Paragraph 1 by posting it within the Game Service for at least seven days or by displaying a popup screen.

Article 31 (Jurisdiction and Governing Law)

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Korea. If a lawsuit arises from a dispute between the Company and a Member, the court with jurisdiction shall be the court established in accordance with the procedures stipulated by law.

Article 32 (Handling of Member Complaints and Dispute Resolution)

① For the convenience of Members, the Company shall provide guidance within the Game Service or on a linked screen regarding methods for submitting opinions or complaints. The Company shall operate dedicated personnel to handle such opinions or complaints.

② If the Company objectively recognizes that a Member’s opinion or complaint is legitimate, it shall promptly address it within a reasonable period of time. However, if handling takes a long time, the Company shall announce the reason for the delay and the processing schedule within the Game Service or notify the Member in accordance with Article 30, Paragraph 1.

③ If a dispute arises between the Company and a Member and is mediated by a third party dispute resolution body, the Company shall faithfully provide evidence of the measures taken against the Member, such as restrictions on use, and may accept the mediation of the resolution body.

These Terms of Service are effective as of November 12, 2025